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Legal surveillance and dynamic observation in Milan

It is one of the oldest investigative techniques and, today, one of the most tightly regulated under Italian law. When applied correctly — in line with art. 134 TULPS, the GDPR and the case law of the Court of Cassation — it remains one of the most effective tools for documenting conduct of legal and corporate significance.

Definition

What legal surveillance is

Legal surveillance is the technique of dynamic observation of a person during their movements in public, aimed at documenting behaviour, acquaintances, locations, and the consistency between what is declared and what is observed.

It is not «chasing someone». It is a structured activity, carried out by trained operatives licensed under art. 134 TULPS, with suitable equipment, defined timeframes and progressive documentation, that respects two essential constraints: lawfulness and the dignity of the person under observation.

Scenarios

When it is the right technique

Surveillance makes sense when the objective calls for observing concrete behaviour over time: movements, meetings, routines, and the consistency between what a person declares and what they actually do.

  • Marital infidelity

    Documenting a habitual or ongoing extramarital relationship.

  • Child custody

    Verifying how a parent manages time with the children and their own acquaintances.

  • Abuse of Legge 104/92 (Italian law on disability leave) and instrumental sick leave

    Establishing whether an employee uses leave or a period of sick leave in a way consistent with the purpose the law is meant to protect.

  • Unfair competition

    Documenting meetings with clients, suppliers or former colleagues involved in competing activity.

  • Moonlighting

    Proving the existence of a parallel work activity incompatible with the current employment relationship.

When the objective does not require observation over time, we propose other techniques (documentary analysis, open source, qualified interviews). Surveillance is a tool, not an automatic reflex.

Method

How we work in the field

  1. Reconnaissance

    Dedicated team

    Never a single operative. The relay of observers ensures continuity and reduces the risk of being spotted.

  2. Tools

    Professional equipment

    Cameras with suitable lenses, discreet video recording, precise geolocation of the material.

  3. Shifts

    Rotation

    For extended observations we rotate personnel and vehicles, so that our presence does not become noticeable.

  4. Documentation

    Progressive documentation

    Each day closes with an internal written record, a timeline and indexing of the multimedia material.

  5. Debriefing

    Briefing and debriefing

    Every session has a plan, and every session closes with an internal update to the team and, where agreed, to the client.

Regulatory framework

Ethical boundaries

What we avoid — operational limits

Legal surveillance is not, and does not include:

  • intrusion into a private residence
  • installing trackers or concealed devices without authorisation
  • surveillance of minors as a target in their own right
  • observation in settings where the person has a legitimate expectation of absolute confidentiality (e.g. healthcare facilities, professional practices)
  • stalking or intimidation disguised as an investigation

Every engagement has a written, verifiable scope. We never step outside that scope. Surveillance self-organised by a private individual (not a licensed investigator), persistent and capable of generating a state of anxiety, may constitute the offence of stalking (art. 612-bis of the Italian Criminal Code).

Frequently asked questions

Frequently asked questions

Answers to the recurring questions about the admissibility, duration, legality and methods of investigative surveillance.

Is surveillance legal in Italy?

Yes, if carried out by a private investigator licensed under art. 134 TULPS (the Italian consolidated public security act), in compliance with the GDPR (Reg. EU 2016/679) and with respect for the dignity of the person and the places involved (public spaces or spaces accessible to the public). It is unlawful, however, where it violates a private residence (art. 614 of the Italian Criminal Code), uses interception devices that are not permitted (art. 617 of the Italian Criminal Code), or exceeds the person's reasonable expectation of privacy. Following someone without a professional licence may constitute the offence of stalking (art. 612-bis of the Italian Criminal Code) where it is persistent and capable of generating a state of anxiety.

Is following someone a crime?

It depends on who is following and for what purpose. For a licensed private investigator (art. 134 TULPS) operating under a lawful engagement, in public spaces, with respect for the dignity of the person and for the GDPR, surveillance is a legitimate professional activity. For a private individual who follows someone on their own initiative, persistently, causing fear or anxiety in the victim, it may constitute the offence of persecutory acts (stalking, art. 612-bis of the Italian Criminal Code), punishable by imprisonment of 1 to 6 years and 6 months.

Is video and photographic material from surveillance evidence in court?

It is documentary evidence that the judge can assess, together with the investigative report. The judge freely evaluates these elements (art. 116 of the Italian Code of Civil Procedure), taking into account how they were collected, their traceability, respect for the person and proportionality. Surveillance conducted correctly produces material that is fully usable in civil, employment and criminal proceedings.

How long does an average surveillance operation last?

It depends on the objective. Surveillance for abuse of Legge 104 or instrumental sick leave usually closes within 1-2 weeks of focused observation. A marital infidelity investigation lasts on average 5-15 days. Unfair competition often requires longer, intermittent monitoring spread over several weeks.

How many operatives are involved in a surveillance operation?

Professional dynamic observation requires at least two operatives at the same time, often three. A single-person approach is one we discourage: it increases the risk of being spotted and reduces the evidential quality of the material collected.

Can the person under observation become aware of the investigation?

If the surveillance is conducted correctly, no. We work with rotating personnel, appropriate distances and discreet equipment. A degree of caution must nonetheless always be maintained: no professional operative guarantees absolute invisibility, but the risk in a well-structured engagement is marginal.
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Let's assess together whether legal surveillance is the right technique for your objective. Operating base in Milan, engagements across Lombardy and all of Italy.